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FAQ

  1. Do you accept payment methods other than cash on delivery?

    • No, currently we only accept cash on delivery as the payment method for orders placed on our website.
  2. How does the cash on delivery process work?

    • When you place an order with us and select the cash on delivery option, you'll pay the total amount due in cash to the delivery person at the time of receiving your order.
  3. Is there an additional fee for choosing cash on delivery?

    • No, there are no extra charges for opting for cash on delivery. You only pay the total amount shown at checkout.
  4. What if I'm not available to receive the delivery and make the payment?

    • If you're unavailable during the delivery attempt, our delivery partner will usually make another attempt or leave a notification for you to arrange a suitable delivery time.
  5. Can I cancel my order if I've selected cash on delivery?

    • Yes, you can cancel your order before it is dispatched for delivery. Once the order is out for delivery, you may need to check our cancellation policy for any applicable terms.
  6. Is cash on delivery available for all locations?

    • Cash on delivery is available for most locations within our delivery network. However, there may be some remote areas where this option is not available. You can check during the checkout process for availability in your area.
  7. Is there a limit on the order amount for cash on delivery?

    • Typically, there's no specific limit on the order amount for cash on delivery. However, in some cases, there might be a maximum order value restriction. This information will be provided during the checkout process.
  8. Can I return or exchange a product if I've paid via cash on delivery?

    • Yes, you can usually return or exchange products purchased through cash on delivery, subject to our return and exchange policy. Please refer to our website for details on how to initiate a return or exchange.
  9. Can I track my cash on delivery order?

    • Yes, you can track the status of your order through our website or by contacting our customer support team. Once your order is dispatched, you'll receive tracking details to monitor its progress.
  10. What if I have more questions about cash on delivery?

    • If you have any further questions or concerns regarding cash on delivery payments, feel free to reach out to our customer support team. We're here to assist you with any queries you may have.